The UK government has advised that those employees that can work from home should while we are amid the COVID-19 outbreak. Working from home can become a lonely enterprise, especially in this era of social distancing. However, it doesn't have to be....
Why effective communications are fundamental to business success.
Today, more so than ever, your business needs to be agile to respond to customers quickly, day or night, and your employees need to be equipped to handle a constant flow of queries across multiple channels. In this new digital age we live in, faster response times can be a key differentiator, helping you stay ahead of the competition and stand out in a crowded market. Whether internally collaborating with other employees or dealing externally with customers, your business would benefit from a fully-unified ICT environment. By effectively connecting people, applications, clouds and networks, you can transform how quickly and efficiently information is shared, thereby satisfying your customers’ increasing demands as well as improving employee productivity.
Truly Unified Communications
Our new cloud-based Horizon Collaborate offers instant messaging, presence, voice, video, desktop and application sharing, and document sharing. Driven through a set of end user applications for Windows, Mac, Android and iOS, it enables users to access business communications and collaboration services from their favourite devices - wherever they are. Fully integrated with the award-winning Horizon hosted PBX service, Horizon Collaborate supports all the features and functionality of the telephony service for a true unified communications experience.
The Collaborate Experience; Great features, all in one place
Horizon Collaborate is suitable for any size business looking to improve productivity, increase collaborative team working, attract more diverse talent and speed up business decisions.
Instant Messaging
Online chat between users helps to reduce email inefficiencies, and keeps your team communicating.
Video Calling
Create a stronger collaborative experience using visual communication from a mobile or desktop app.
Presence
Shows personal status such as 'available', 'busy', 'meeting', 'away' that helps determine that best way to communicate.
Adhoc and planned conferencing
Quick and easy multi-party collaboration using My Room, a personal and fully managed conferencing space for voice, video and sharing.
Hosted PBX features.
The full telephony feature set and service including bundled minutes.
These great features give your business the ability to boost performance and enhance efficiency. Read on for just some of the advantages that Collaborate can bring and what exactly this will mean for your business.
Improve the workplace experience
With the pressure on for businesses to appear always available to their customers, the technology provided to employees can make all the difference. Employee engagement and satisfaction are vital parts of the employee experience and will have a knock-on effect to the customer. Collaborate works equally well on desktops, mobiles and tablets, so users will have their business communication system available wherever they are.
Reduce business costs and complexity
Through online tools such as Presence, Video Call and Collaboration, business travel is reduced. There is no time wasted switching between diverse apps, or waiting for co-workers to become available. Conversations are on topic and as efficient as possible. Employees can work flexibly through hot-desking, home working or on the move.
Streamline IT operations
Horizon Collaborate provides a range of business communication and collaboration tools, with an emphasis on control and administration through the portal removing the burden from the IT team. Administrators can quickly configure the system according to the organisation’s changing requirements, whilst employees can manage their communication environment easily through the desktop client and mobile app.
Improve responsiveness
By providing enhanced communication tools that permit users to find the right person and work wherever they are, businesses can improve decision-making, customer interaction and overall efficiency.
To find out more about Hosted Horizon and Horizon Collaborate click here, call our team on 0333 240 1824 or email us at sales@soconnect.co.uk.
Reply a Comment