Businesses have increasingly adopted cloud-based communications in order to continue to operate. The uptake in applications such as Microsoft Teams has been invaluable for ensuring that staff working remotely during the pandemic can seamlessly...
For many SMEs, investing in IT Managed Services may seem like an unnecessary expense. Why would a business need to outsource when IT could be managed in-house? And don’t cloud applications come with everything we need to ensure data is secure, meaning staff can manage their own computers? These are the questions you might be asking yourself.
However, IT guys are not just for big companies. No matter the size or type of your company, having professional IT support brings many essential advantages. IT Managed Services keeps your business competitive; saving you money while you streamline your goals.
But that is not all.
Take a look below at the top six reasons that your company needs specialised IT Management, and what this really means in practice.
1. Embracing New Technologies & Cloud Services
To remain competitive, businesses need to keep ahead of the curve. This means embracing new technologies. More and more companies are moving away from on-premise servers and embracing the cloud to facilitate new practices such as remote working, flexibility and automation. With IT Services, a move into cloud-based services is fully managed and implemented with minimum disruption to you. An IT support team can also bring even newer, cutting-edge technologies to your attention that can maximize your company potential. You’ll spend less valuable time researching new technologies to implement into your business and save making any common mistakes in your transition to the cloud.
2. Have a plan for Risk Management
Managing the risks that you and your business face daily can be challenging, and the potential business impact of a cyber-attack can be frightening. It can lead to the loss of your company’s critical data, including customers’ personal information and disrupt your business activities, and in 2017, the global economy lost $600 billion as a result of cyber-crime. Having a Managed Services provision means that risks such as data breaches, legislation compliance, threat protection and cyber-attacks are monitored and controlled; dramatically reducing the potential impact of an attack.
3. Remote Monitoring means less time worrying and more time managing
We all hate the headaches that come with any computer-related problem in the office. Let an IT services team take care of any issues for you so that you can focus on the work that is important to you and your business. The aim of the game is to be proactive. The Remote Monitoring and Management (RMM) tool comes as standard with our support packages, it is Intelligent, insightful and transparent. We proactively manage your IT systems 24/7/365. We understand it’s not only about keeping the lights on, but it’s also about how we can automate efficiencies and processes to ensure that your business always has a competitive advantage.
4. Get Expert IT Leadership
No two businesses are the same. That’s why is it important to have customised and specialised support. With a professional technical team, you are guaranteed to receive a tailored service that aligns with how your company operates. All our IT professionals are experts in their field, which ensures that they will be able to identify your specific technological requirements.
5. Save money on in-house IT, get a whole team of IT specialists.
It seems counter intuitive, but investing in an IT managed services contract will actually result in fewer bills for your business. It is much cheaper to outsource your IT than to have the expensive outlay of costs associated with in-house staff. For a flat monthly fee, you can have access to a whole team of professional IT specialists; and specialised support means that you get what you pay for, and more!
6. Give your clients the service they deserve
When your business’ technology isn’t up to scratch, it is ultimately your customers that suffer. Nothing compromises a customer relationship more than substandard IT provision. With IT Managed Services you will ensure that your clients receive the best possible service. When your internal processes run seamlessly with managed IT support, you can ensure you have the potential to increase customer service ratings and your business’ reputation.
For more information on how outsourcing your IT with SoConnect can help your business, fill out the form below, call us on 0333 240 1824 or send us email, sales@soconnect.co.uk
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