The world of work has changed. Digitally driven and hyper-connected, the requirement for businesses to be available online 24/7 is growing. When things go wrong, business operations can grind to a halt. Outsourcing your IT services ensures peace of mind as your business grows and evolves in the digitally connected world. Read on for an outline of some of the reasons why your business needs managed IT services.
Security and Compliance
Cyber security and industry compliance are significant concerns for all businesses. The latest government research suggests that Four in ten (39%) of businesses in the UK identified at least one cyber-attack or a breach in the last 12 months. One in five of these companies ended up losing money, data or other assets. Managed service providers (MSPs) can help protect their clients from the growing threat of cyber-crime, with quick action if there is a breach. Industry compliance is critical to many businesses. An MSP can also supplement and maintain policies, procedures and protocols to meet requirements while freeing your internal staff to focus on what's essential to your business.
Embrace Cloud Services
Businesses should embrace new technologies to remain competitive. The move away from on-premise servers to the cloud facilitates new practices such as remote working, flexibility and automation. There is minimum disruption to your business when you migrate to cloud-based services with a Managed Service Provider. An IT support team can also bring to your attention new and cutting-edge technologies that maximise your company's potential based on your specific business requirements. Your team will spend less precious time researching new technologies to implement into your business and save making any common mistakes in your transition to the cloud.
Efficient and Reliable IT Operations
Unless you have a dedicated internal IT team with the time and expertise to handle a business' entire software and network infrastructure, you will end up with overburdened employees and inefficient, unreliable services. As your business grows, so will your IT needs, so let an outsourced team of experts provide the level of service tailored to your business. In partnership with your internal IT team, an MSP will enhance operations resulting in an efficient and reliable IT provision, whatever the level of support you need.
Cost Efficiencies and Return on Investment
It might seem counterintuitive, but investing in managed IT services will reduce the cost of your IT provision for your business. This is because it is much cheaper to outsource your IT than to have the expensive outlay of expenses associated with employing and training in-house staff. An IT budget will have to cover costs, including labour, maintenance, software and network infrastructure and hardware costs. All of which can severely impact return on investment. A managed service provider Once you sign a Service Level Agreement with an MSP, you'll never again suffer unexpected IT costs. You can have access to a whole team of professional IT specialists, and specialised support means that you get what you pay for and more.
Give your clients the service they deserve
When your business' technology isn't up to scratch, it is ultimately your customers that suffer. Nothing compromises a customer relationship more than substandard IT provision. With Managed IT Services, you will ensure that your clients receive the best possible service. When your internal processes run seamlessly with managed IT support, you can ensure you have the potential to increase customer service ratings and your business' reputation.
As a managed IT, service provider, SoConnect can proactively maintain your IT systems 24/7/ all year round. We understand it's not only about keeping the lights on, but it's also about how we can automate efficiencies and processes to ensure that your business always has a competitive advantage.
To find out more about our Managed IT services, fill out a form on our website, give us a call on 03332401824, or email sales@soconnect.co.uk.